Technical Service

To ensure that our Total Packaging Solution System runs at top efficiency, our technical service teams are ready to assist you the whole way, from the beginning to the end for paper, spouts and machines. We back up our commitment to service with a team of engineers who are always ready to answer your questions, a team of sales coordinators to supply you with the parts you need when you need them, emergency parts and service available 24/7 and experienced field service technicians located globally to keep your machines running at their peak. And to ensure that your Evergreen Packaging Equipment gives its peak performance at all times, we offer our Evergreen Preventative Maintenance Service Agreement (PMSA). Customer training schools are held at the Cedar Rapids facility on individual machines. Check out the current schedule on Customer Training Schools. If you are interested in holding a training school at your facility on a specific model, please contact us at 1-800-331-6083, ext. 584, or e-mail dennis.meagher@everpack.com.