Support Services

Evergreen Packaging Services Help Keep Your Business Running

At Evergreen Packaging, our PlantCarton customers get access to our experienced team members who are dedicated to surrounding you with service.

The Carton Manufacturing Team

Helps Keep You Running -- On Time

Carton manufacturing team members follow our Manufacturing Excellence practices to ensure your PlantCarton products are delivered with the highest of quality. With our team-based problem solving and focus on root cause analysis, each location is able to set and monitor high performance goals, including OTIFNE (One Time / In Full / No Errors) for your PlantCarton deliveries.

The Technical Service Solutions Team

Helps Keep You Running -- Efficiently

Our Technical Service Solutions team members are strategically located across the country to provide extensive on-site support related to carton performance, consulting on carton quality, and training. This is a free courtesy to customers. Available 24-7 for any emergency, they understand the importance of keeping your operation on line.

Operations Support

We Help Keep You Running -- Expertly

Operations Support professionals who specialize in areas such as regulatory requirements and trends, food safety, paperboard and coatings analysis, and technical innovation are also important contributors to your success as a PlantCarton customer. They are happy to share their expertise with customers.

The Sales Service Team

Helps Keep You Running -- Smoothly

Sales Service representatives are proactive in helping PlantCarton customers with inventory management of cartons or spouts, helping to ensure orders are correct, catching errors, and moving quickly to queue up graphics and plate processing for the Graphic Analysts. They are known for being easy to contact, responsive, and great at problem solving.

The Graphics Analysts

Help Keep You Running -- Impactfully

Graphic Analysts work with your design team to optimize your product's shelf impact. They ensure PlantCarton specifications are understood and followed properly to ensure good printing, and help coordinate graphic changes over time.

The Marketing and Sales Team

Helps Keep You Running -- Insightfully

Marketing and Sales keep you informed on consumer and category trends, new opportunities, and tools and useful information to help you with product and package performance. They are always interested in collaborating with you on product/package innovation, from paperboard and coatings technology to consumer insights.

The Sustainability Team

Helps Keep You Running -- Sustainably

Our Sustainability Team members are engaged in leadership roles to increase recycling, encourage responsible forestry, and share best-in-class sustainable practices. They are knowledgeable about Federal Trade Commission requirements and passionate about protecting our environment by finding practical solutions. 

The Equipment Team

Helps Keep You Running -- With Precision

Evergreen Equipment provides technical support for servicing existing gable top machines, planning for and installing new fillers, as well as ongoing training for filling equipment operators. Training is offered on site or at Evergreen Equipment headquarters in Iowa. Providing you with OEM parts is a critical service, and is available for emergencies 24/7. Click here for more Evergreen Packaging Equipment (EPE) information.

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